Process Matters

The lack of process affects productivity.

When there's no clear process that is documented and actually followed, misalignment happens more often than you think. Everyone ends up doing things their own way, based on what they think is best.

Over time, this creates unnecessary discussions and inconsistent ways of working. Instead of focusing on delivery, time gets spent figuring out how something should be done.

A good process should remove that uncertainty and make the way of working clear.